Khine's CV
Khine Waddy Thaw
Administrative Assistant
Profile summary
Administrative Assistant with six years of experience in front desk operations, office coordination, and customer service across GCC and international settings. Managed visitor tracking, point of sale transactions, and client communications while supporting daily operations. Delivered professional administrative support and maintained efficient office environments through organized scheduling, document preparation, and database management.
Career highlights
Front Desk Operations: Managed front desk operations, visitor logbooks, and customer seating arrangements while handling reservations and daily coordination across multiple organizations.
Customer Service and Sales Support: Provided personalized shopping assistance, processed cash and POS transactions, and supported marketing campaigns alongside sales teams to generate leads.
Office and Administrative Support: Maintained effective communication with staff to ensure operational efficiency, handled customer inquiries, and supported smooth service operations.
Professional Certifications: Completed the Aldar Signature Concierge Experience along with advanced Microsoft Excel and Word training to support administrative functions.
Key skills
Professional experience
Managed front desk operations, reservations, and customer enquiries. Directed daily service coordination and handled customer concerns to support operations.
- Processed cash and POS transactions accurately during daily shifts.
- Maintained smooth service delivery by coordinating routine administrative tasks and handling client communications.
Directed daily front office operations, managing reservation systems and visitor tracking logs to maintain service standards. Coordinated customer seating arrangements while facilitating communication between front-of-house personnel and kitchen staff.
- Handled guest inquiries and resolved concerns to maintain customer satisfaction across daily service periods.
- Maintained effective communication channels with service and kitchen staff to support operational flow.
Executed digital marketing and sales operations for client acquisition, collaborating with internal sales teams on promotional campaigns, public events, and business development initiatives to drive brand presence.
- Promoted brand visibility across digital channels by executing marketing campaigns and business development initiatives.
- Generated leads and established client relationships through daily collaboration with internal sales teams.
- Supported marketing events and promotional activities to expand market reach and secure new business opportunities.
- Processed point of sale transactions accurately during peak store hours.
- Arranged product displays and maintained stock levels for inventory management.
Education
Psychology Studies